Install, repairs, rebuild and service mechanical or electrical locking devices using hand tools and special equipment. An employee must apply the principles and practices of the locksmith trade to a variety of locks. Work will be performed general by written work orders. Unusual operations will usually be accompanied by detailed instructions. Resolution of problems encountered in the malfunctions of locks and hardware is an essential part of the work. Failure to work with zero tolerance and precise adjustments will result in damage to doors and locks and may cause property to be unsecured.
*(Core duties or tasks that are fundamental and not marginal to the performance of the job.)
- Trouble-shoot operational problems with existing doors and hardware.
Installation & Repair: Cylindrical and Mortise Locks
- Repair maintain and install all types and vintage locking systems and other related items
- Insert new or repaired tumblers into lock to change the combination
- Re-pin existing locks
- Make measurements and cuts materials to exact specification for placement of locks
- Install door hardware
- Set up a master key system
Installation & Repair: Door Hardware
- Install door closers
- Repair and replace door closer, operators, arms and other related items
- Repair, maintain and install emergency exit devices and mechanical access control devices
- Cut blanks to duplicate keys
- Research and cut keys by code
- Use various machinery and tools to prepare and/or repair hardware
- Re-pin locks
- Duplicate and cut keys by code
- Decode complex custom standard and high security master-key systems
- Write up job orders/invoices to properly reflect service and materials provided
- Obtain customer signature after inspection of work
- Submit invoices & receipts to accounting in a timely manner and not later than on a weekly basis
- Help to maintain up-to-date records of all building master-key systems in a clean and organized manner
- Maintain an organized and properly stocked van at all times. (see Fleet Safety Policy for more details)
- Perform other responsibilities as assigned
- Able to lift/carry a minimum of 60 pounds
Professional Standards and Conduct:
In addition to understanding and the supporting the company’s Mission, employees should recognize that Professional Standards and Conduct are critical to the success of Action Lock & Key, Inc. and should act accordingly. Therefore, each individual will be evaluated on the following:
- Attendance and Punctuality: Due to the nature of the work it is imperative that staff be reliable and arrive to work on time.
- Respect & Courtesy: Everyone deserves and should expect courteous treatment, whether in person, on the phone or in correspondence. All employees should consistently maintain a positive and congenial attitude.
- Cultural Sensivity: Recognize and demonstrate a commitment to cultural sensitivity
- Commitment: Commitment to Action Lock & Key’s mission can be shown in many ways such as, assisting with special projects within the company, participating in related efforts or professional associations, creating or furthering an initiative that reinforces the mission.
Qualifications/Basic Job Requirements:
(Specify number of years of job-related experience required; type of degree required; certificates/licensure. Specific skills required, e.g., computer programs, secretarial skills, special machines, etc.)
- Completion of a locksmith course with a minimum of one (1) year field experience, preferred.
- Skills in making precise adjustments to parts of locks
- Excellent mechanical ability
- Skills to work with tools of the trade.
- Ability to follow detailed instructions, oral or written.
- Ability to modify instructions and be flexible to fit the situation
- Excellent attention to detail and the ability to effectively manage multiple tasks.
- Ability to work independently as-well-as a team, a must.
- Ability to communicate clearly (written and verbal) with both shop personnel and customers.
- Knowledge of using Nextel phone system
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.